Testimonials Customer Service Essay Essays are commonly assigned to college and high school students in all English-speaking countries. Their purpose is to reveal your knowledge in a certain discipline and test your writing mastery. The length of an essay may differ from one to twenty pages. Yet, even those writings that are small in size may turn out to be a great challenge sometimes.
Posted on August 2, by Ramana Rajgopaul We have come a long way from where we started with customer service. What most training programs miss out is the soft aspect of Customer Service, which is to get all employees or members of a team to address their task in a spirit of service and in a holistic way.
I had talked about individuals and departments treating each other as customers to improve service levels and how to implement this. I have carried this exercise to its logical conclusion by taking service to individual levels by treating whoever I come across as a customer deserving my undivided attention and service.
It need not be for monetary consideration at all. All that this shift in attitude towards others achieves is improved relationships. Many people are quite surprised when they meet me for the first time and think that I am putting them on!
When they find that I am quite serious after a few interactions, the relationship changes from one of suspicion and perhaps even derision to one of mutual benefit. I do not have to make it in an overt aggressive manner and just my behavior is sufficient to generate curiosity, which enables me to explain my philosophy.
Over the last few years, in my retirement, this has resulted in me converting quite a few people to my way of thinking with some very pleasing outcomes. Improved service levels in shops, government departments, auto rickshaws, banks etc are all perceived by just treating the other person as a customer and approaching him as though you are prepared to extend a service to him rather than the other way around.
When one is sincere about this attitude, the transaction inevitably proceeds to a satisfactory conclusion. I hope that this series of posts on Customer Service has been of interest and that something of benefit to the reader has been presented.
Do you think that what I have written about is practical? Are you prepared to try it out? If you already have tried it out, what are your comments? I will be very interested in knowing answers to these questions.Customer Service – Conclusion. Posted on August 2, by Ramana Rajgopaul.
We have come a long way from where we started with customer service. We have now come to the generic term of ‘service’ around which I intend building my proposal of a different way to look at customer service as well as look at service itself as a customer.
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Find out the benefit of opening a Corporate account with Travisa, and find out how your organization can increase its profits by offering passport & visa services.
Find out the benefit of opening a Corporate account with Travisa, and find out how your organization can increase its profits by offering passport & visa services. Advanced Communication Technology Services (ACTS) has become a market leader in communications infrastructure systems by providing the highest quality products and services in the industry. CHAPTER 5 CONCLUSION Customer relationship management is based on customer because survive was made in related to financial services, which needs to create the trust among the people. customer become loyal to the company and will use the same service or product again.
CHAPTER 5 CONCLUSION Customer relationship management is based on customer because survive was made in related to financial services, which needs to create the trust among the people. customer become loyal to the company and will use the same service or product again.
Feb 01, · Dear Sir, Please, find attached, the history I had to endure, with Hyundai Customer Services, in South Africa.
My car is at present, with a Hyundai dealer, in Walvis Bay, for over 3-month, and noting is been don, to solve the ongoing long term problem with my car. CONCLUSION. By taking this short tutorial, hopefully you have gained some insight into the importance of giving quality customer service at IU – what it is, how it looks, and, how you can make a difference.